Frequently Asked Questions
Here are some frequently asked questions and answers. If you have additional questions that aren't covered here, please feel free to give us a call at (504)333-4048.
- Are you a full service hospital?
No. While we can perform many diagnostic and therapeutic services in home, we do not perform surgery, dentistry, and certain other services. If the need arises for a procedure we cannot provide in home, arrangements will be made with our partner hospital or one of the three referral centers in the area. Our mobile house call hours are printed to the right. On occasion, we can make arrangements outside of these hours if the need arises.
- Do I need to have an appointment?
Yes, patients are seen by appointment.
- What forms of payment do you accept?
Cash, Check, Mastercard and Visa
- Can I make payments?
Payment is required at the time of service
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How often should my pet be examined by a veterinarian?
For pets 9 years old and under, we recommend annual exams with vaccines as needed. Older animals should be seen by a veterinarian every six months.
- How often should I give my pet heartworm prevention, and where can I get it?
In south Louisiana, heartworm prevention is necessary year round for both dogs and cats. Dogs must have an annual heartworm test in order for us to prescribe heartworm prevention. Healthy Paws can both test your dog for heartworms and provide heartworm prevention. In addition to heartworms, the medications we use also control gastrointestinal parasites and, in some cases, fleas. Dr. Ciolino will be happy to discuss which heartworm prevention option is best for your pet.
- Do you board pets?
No, we are a mobile facility.